Política de envío
SHIPPING POLICY
Language clause
This policy is legally binding in English.
Any translated versions are provided for convenience only.
Shipping destinations
KamiLé Nature ships within the European Union.
At this time, we do not offer shipping outside the EU.
Shipping methods
All orders are shipped using a tracked shipping service.
Shipping options, costs and estimated delivery times are calculated and displayed at checkout before payment is completed.
Processing time
Orders are processed within 1–2 business days after payment confirmation, excluding weekends and public holidays.
During high-demand periods, processing times may be slightly extended.
Delivery times
Estimated delivery times within the European Union are 3–10 business days.
Delivery times are indicative and may vary due to factors beyond our control, including courier delays, weather conditions or peak periods.
Shipping rates
Shipping costs depend on the delivery address and are calculated at checkout.
The following rates apply:
- Malta: €3.99
- European Union: €11.99
- Free shipping on orders over €49.99
Any applicable shipping fees or free shipping offers are clearly displayed before order confirmation.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
Customers are responsible for monitoring the delivery using the provided tracking information.
Incorrect or incomplete address
Please ensure that your shipping address is complete and accurate.
KamiLé Nature cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
If an order is returned to us due to an incorrect address, reshipping costs may apply.
Delays & responsibility
KamiLé Nature is not responsible for delays caused by courier services, weather conditions or other circumstances beyond our control.
Contact
If you have any questions regarding shipping, please contact us at: kamilenature@gmail.com